Understanding the Process
This means information on
Disputed Transactions that
Chargeback Expertz distributes
in an attempt to
intercept a chargeback prior
to it being confirmed and
submitted by the bank.
Chargeback Expertz uses both automated and manual means to
dispute a chargeback that was issued unfairly, in error,
or done by a consumer with intent to deceive the merchant
and its bank (also known as friendly fraud).
This means a transaction for which it is known
that the transaction will be disputed by the
This means information on Confirmed
Disputed Transactions that includes, but is
not limited to:
1. Card Number
2. Transaction Amount
3. Date and Time of Transaction
This means a card issuer that has
agreed to provide Chargeback Expertz with Data on
Confirmed Disputed Transactions.
This means the result of an Alert provided to the Merchant which includes:
1. The results of: Account Suspended
Shipment Stopped, Transaction Refunded, Order Previously
Cancelled, Too Late, or Other.
2. The date and time of the response.
3. Additional optional relevant information about a transaction.
4. Any other commentary as it specifically relates to the outcome
of the transaction.
Chargeback Expertz is a Detailed Risk Management Company helping Retail and Online Merchants. Chargeback Expertz’s system is designed to defend the eCommerce Business against all types of Fraud and Threats. We approach our work as a long-term focus. Chargeback Expertz provides Pre-Chargeback Alerts which act as a notification prior to a Chargeback. This service has tremendously helped merchants stop and manage their Chargebacks and Disputes. Chargeback Expertz manually generates responses to merchants Chargebacks, following the rules and regulations defined by Card Networks.
Chargeback Expertz highlights insight to your business, allowing you to focus on your business and not the “drama” behind the scenes. Built around top executives from every part of the industry, the Chargeback Expertz team has one of the widest knowledge bases out there. Our management team works closely with every client to ensure success for years. If you remember but one thing about this industry, remember everything is built on relationships. When you find good people to work with stick with them and grow with them.