51 Pleasant St # 1072, Malden, MA 02148
+1 (888) 901-8653
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Knowledge , Experience and Fresh Ideas
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Best Chargeback Management Solution
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Chargeback Expertz
Infinite Integrations,
Prestigious Partnerships
Technology—How We Work

We have a three-part technology to defend against chargebacks. Using our technology frees you up to concentrate on your business and keeps up your merchant account so that you can grow your business. There are three distinct places in the life of a chargeback when we can stop it all together or prepare a defense on your behalf: before it happens, once a chargeback is coming, and defending a chargeback once it happens.

Chargeback Is Coming—How It Works

We are directly integrated with banks and merchant services, allowing us to track down a dispute and take a pro-active approach to solving a problem before it turns into a chargeback. By taking prompt action on notifications (also known as media requests or requests for information) and making sure the banks have received our communications, we can help you avoid chargebacks.

Defending A Chargeback—How It Works

Once there is an actual chargeback to your account we use available tools to take massive defensive action. The main tools we have to work with are documents and time. Defending chargebacks is a matter of quick and thorough communications with all the banks involved.

Chargeback Expertz Real Time Dashboard and various in built reports provide high end insights and guide them to make changes or add tweaks to their projects.

Our automated and manual review process identifies and stops fraudulent orders.

Leverage our 10+ years of consistent experience winning chargeback disputes.

The Chargeback Alerts can extend the life and reputation of your merchant account.

We always recommed a strong response with the required documents based on the chargeback reason codes.

Analytical report provides both analysis and information that help businesses in decision making, understanding and fixing the problems.

WE GOT THE SKILLS

$20M Won

In the last 5 years we’ve fought 1.2M+ chargebacks and won $20M in revenue for clients.

76% Win Rate

We win 76 of 100 chargebacks we challenge for clients – a rate 3x the industry average.

45% Rate Drop

On average, our clients’ chargeback-to-transactions rate drops by half within 12 months.

143+ Clients

Our global team monitors client data 24x7x365 and pounces on chargebacks to protect revenue.

BUSINESS HOURS

Monday – Friday: 10:00 – 6:00 (Phone until 8:00 Hrs)
Saturday: 10:00 – 5:00
Sunday: 10:00 – 5:00 Hrs (Phone until 7:00 Hrs)

WE ARE HERE

Chargeback Expertz
51 Pleasant St # 1072, Malden, MA 02148

Phone: +1 (888) 901-8653
Email: app@chargebackexpertz.com

Chargeback Prevention