10300 49th St N #427, Clearwater FL 33762, USA
+1 855-465-4723
Technology—How We Work

We have a three-part technology to defend against chargebacks. Using our technology frees you up to concentrate on your business and keeps up your merchant account so that you can grow your business. There are three distinct places in the life of a chargeback when we can stop it all together or prepare a defense on your behalf: before it happens, once a chargeback is coming, and defending a chargeback once it happens.

Chargeback Is Coming—How It Works

We are directly integrated with banks and merchant services, allowing us to track down a dispute and take a pro-active approach to solving a problem before it turns into a chargeback. By taking prompt action on notifications (also known as media requests or requests for information) and making sure the banks have received our communications, we can help you avoid chargebacks.

Defending A Chargeback—How It Works

Once there is an actual chargeback to your account we use available tools to take massive defensive action. The main tools we have to work with are documents and time. Defending chargebacks is a matter of quick and thorough communications with all the banks involved.

 

Strategize & Optimize

We analyze your business and create custom strategies that lead to winning more chargebacks.

Manage & Win Chargebacks

Leverage our 10+ years of consistent experience winning chargeback disputes.

Minimize Chargebacks

Strategic partnerships with top merchant banks allow us to prevent chargebacks before they occur.

Prevent Fraud

Our automated and manual review process identifies and stops fraudulent orders.

WE GOT THE SKILLS
$15M Won

In the last 5 years we’ve fought 1.2M+ chargebacks and won $15M in revenue for clients.

85% Win Rate

We win 85 of 100 chargebacks we challenge for clients – a rate 3x the industry average.

60% Rate Drop

On average, our clients’ chargeback-to-transactions rate drops by half within 12 months.

120+

Our global team monitors client data 24x7x365 and pounces on chargebacks to protect revenue.

BUSINESS HOURS

Monday – Friday: 8:00 – 16:30 Hrs (Phone until 17:30 Hrs)
Saturday: 8:00 – 18:30 Hrs
Sunday: 11:00 – 15:00 Hrs (Phone until 16:30 Hrs)

WE ARE HERE

Chargeback Expertz
10300 49th St N #427, Clearwater
FL 33762, USA

Phone: +1 855-465-4723
Email: app@chargebackexpertz.com