10300 49th St N #427, Clearwater FL 33762, USA
+1 855-465-4723

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. Your privacy is of the utmost importance to us. The following Privacy Policy governs any page of any website, mobile site, application, and/or other service, regardless of how distributed, transmitted, published, or broadcast (each, a “Service”) and summarizes the various ways we treat personally identifiable and other information about you and your computer, mobile or other device when you access, visit and/or use our Service. Our Service generally collects personally identifiable information with your knowledge and consent. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site. Where registration is required, the visitor’s email and a username will be stored on the server.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services.

The information is used to enhance the visitor’s experience when using the website to display personalized content and possibly advertising’s-mail addresses will not be sold, rented or leased to 3rd parties’-mail may be sent to inform you of news of our services or offers by us or our affiliates.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards. We use regular Malware Scanning. The security of your personal information is highly important to us. When you enter personal information on our order forms, we encrypt the transmission of that information using secure socket layer technology. We further follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers. Our servers may also automatically collect information about you and your computer, mobile or other device. This information is n

Do we use ‘cookies’?

Yes. Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.
Chargeback Expertz may place and/or store code or other types of information (e.g., “cookies”) on your computer, mobile or other device. We use these cookies to better serve you and make your experience on our website better. We do not place any confidential information in these cookies and the cookies may be removed at any time without affecting your ability to use our website. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

We use cookies to:

  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
  • Remember visitor preferences when interacting with the website.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

Google Ads

Google, as a third party vendor, uses cookies to serve ads. Google’s use of the DART cookie enables it to serve ads to visitors based on their visit to sites they visit on the Internet. Website visitors may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Opt-Out Policy

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt-out Browser add on. At any time, you may request that we delete the information stored related to your use of our website and/or services. Please direct all such requests to our privacy coordinator at app@chargebackexpertz.com

Be aware that requesting the deletion of your information may affect our ability to perform the services you have ordered. It is not advised that you request we delete your information until more than twelve months after you have ordered our product. If you request the deletion of your information, we are not liable for any loss of service that may arise as the result of such request.

Cookie Policy

This cookie policy is for visitors to our website, apps and other brand-owned pages, discussing how we use cookies. The use of ‘we’, ‘our’ and ‘us’ in this notice means ‘Lead Forensics’, as operators of the aforementioned channels.


What are cookies?

Cookies are small text files that are stored on the browser or hard drive of your computer or mobile device when you visit a web page or application. Cookies are widely used to make websites work more efficiently for users, as well as to provide evidence to the website’s operators.

Most web browsers automatically accept cookies, but should you not wish to have information collected in this way, you can configure settings within your browser to disable or accept cookies. For further information on how to control cookies in your browser, including enabling, blocking, clearing and disabling, please refer to ICO Cookies Control.


How do we use cookies?

Lead Forensics uses session / essential cookies, which do not require consent under GDPR.  These cookies are placed on your browser to ensure that our website delivers you information and services securely and optimally.

In order to further improve your experience, we place persistent cookies in your browser to remember some of your information. These cookies allow us to tailor our content and the overall website experience by recognising you as users. Their purpose is to make your visit easier and more useful to you when you revisit our website by remembering information, like preferred language, or pre-populating form fields, and other settings.

These cookies require your consent, which we seek through the consent banner you encounter when you visit our web pages, in-line with GDPRs opt-in requirements and EU Cookie Law.

To opt-out of persistent cookies, please select ‘decline’ when the cookie consent banner appears, If you have already opted-in and now wish to opt-out, please refer to our Privacy Policy for information on how we procure and process data, and how you can request complete removal of your personal information.


Types of Cookies

Session- A session cookie exists only when you are reading or navigating the website. Upon closing the web browser, these cookies are usually removed.

Persistent- A persistent cookie exists on your computer until a future date; for instance, the cookie expiry date could set as 1 year, and each time a website is accessed over this period, our website will access this cookie.

Third-Party-  These are implemented by third-party websites with the aim of collecting certain information to carry out various research into behavioral, demographic and other analytical information, which we use to deliver the best possible user experience.

The table below shows a complete breakdown of the cookies used through our web pages.


Cookie Purpose Type Expiry
__zlcmid This is for our website chat, used to identify a device across visits, and also across a single chat session. Third-party Session
__zprivacy This is used to store your preference to disable Live Chat, and cease using cookies. Third-party Session
__zlcid This is for our website chat, used to identify a device across visits, and also across a single chat session. Third-party Session
__hssc This cookie keeps track of sessions. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. Third-party,(Consent Banner) Persistent,30 minutes
__hstc It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). Third-party,(Consent Banner) Persistent,2 years
hubspotutk This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. Third-party,(Consent Banner) Persistent,10 years
__hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt-out of cookies. Session,Third-party Persistent,2 years
__hs_testcookie This cookie is used to test whether the visitor has support for cookies enabled. Third-party Session
_ga             Used to distinguish users for website analytics Third-party,(Consent Banner) Persistent,2 years
_gid             Used to distinguish users for website analytics Third-party,(Consent Banner) Persistent,24 hours
_gat Used to throttle the request rate –  Google Analytics deployed via Google Tag Manager Third-party,(Consent Banner) Persistent,1 minute
__cfduid The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Third-parties,(Consent Banner)

Hubspot, LuckyOrange, Zopim

Persistent,1 years
Unbounce Cookies to track page stats and attribute a conversion event back to a specific page using the page ID and variant letter. Unbounce cookies do not store any personally identifiable information and cannot be used to identify an individual based on the information stored in them directly. Third-Party Session



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