Chargeback Expertz is a Detailed Risk Management Company helping Retail and Online Merchants. Chargeback Expertz’s system is designed to defend the eCommerce Business against all types of Fraud and Threats.
We approach our work as a long-term focus. Chargeback Expertz provides Pre-Chargeback Alerts which act as a notification prior to a Chargeback. This service has tremendously helped merchants stop and manage their Chargebacks and Disputes. Chargeback Expertz manually generates responses to merchants Chargebacks, following the rules and regulations defined by Card Networks.
Chargeback Prevention Notification System
Defend all kinds of Disputes and Fraud through our rigorous Chargeback Prevention Notification System, divided into Six Categories based on priority and fraud. We have even reached out to other associates who are defending Chargebacks each day and included those kinds of notifications as well.
Merchant Processing Analysis
Chargeback Expertz provides a Monthly and Quarterly Analysis showing statistics and reports that make sense. The credit card companies follow a strict 1 Chargeback to 100 Transactions Rule. (This may differ in some international online business categories.) It’s important to keep track of your merchant processing, refunds and disputes count and ratio, as Chargebacks are bad for business and can be a frustrating experience.
Chargeback Expertz has offered Customer Service since 2011. Allowing us to help you with excellent Customer Service lets you focus on new customers. Customer Service covers processing new orders, helping existing customers with products and/or services, a monitored email system, and processing of returns through a 24/7 facility. Through our extensive reports, you will know how many customers are Chargeback Abusers and on which campaigns to concentrate. Our process is Simple and Effective.